January 2019

Tourist Guiding Workshops

Venue
390 Schoongezicht Street, Erasmusrand (Pretoria)

Dates
Thursday, 17 Jan: South African Overview including history
Friday, 18: Jan: Walking Tours and Interpretation
Monday, 21 Jan: Operate in the legal framework (including Health an Safety)


Time
8h00-16h30 (may be adjusted according to group request)

Time



South African Overview including history **R550
Proudly South African. • Brief geological history. • Geography and climate. • Biomes and natural assets. • ‘Big 5’ periods in history and the major events that shaped South Africa. • Cultural groupings – brief history and practices. • Approaches to other relevant SA topics, and answering difficult questions • Research resources including statistics.

Operate in the legal framework (including Health and Safety) **R550

• Legislation pertaining to tour operations • Contractual compliance • Liability and indemnity forms • International Customer Protection Framework • Conservation and Heritage legislation • Wildlife ethics • Sustainable tourism • Local rules & regulations • OHS Act • Risk Assessment • Emergency plan (Site Safety file) • Safety briefing • Natural and Unnatural emergencies and responses • Incident reporting • Crowd control 

Walking tours and interpretation **R550
• Research techniques (including Site Inventory) • Planning and designing of walking tours in a variety of environments including a city walk, prominent monuments; cultural villages; local communities; animal sanctuaries; natural places, etc. • Developing thematic interpretative content, story lines, and presenting it within context • Techniques for presenting on a site including the welcome, briefing, introduction, body and conclusion. • Public speaking.

Driving & City Tours **R550
Story-telling and commentary for conducting a city tour of Johannesburg and Pretoria. Also learn techniques for researching, designing and presenting a driving tour through a city.

Manage groups and tour operations **R550

• Preparation for a tour, meet & greet at the airport. transfers, and checking-in and out of hotels • Essential information about South Africa for first time visitors • Role and function of team players; leadership styles and dynamics on a tour • Group stages ; leadership styles and dynamics on a tour• Ethical and professional behaviour on tour • Dealing with problems, conflict and different personality types on tour • Administration duties for guides (Tour report; reconciliation of tour funds.

*These workshops are free of charge for those who purchased the option of online + facilitated. (It is not a requirement for taking the online course

What is the process of qualifying as a guide after attending the Workshops?

filter_1Complete the online self-study, assignments and tests. 

filter_2Complete the summative online knowledge questionnaires.

filter_3Research, plan, design and present a walking tour on a prominent tourism site (45-60 minute - to be recorded with a cell-phone / video camera). Video and Workplace tasks to be submitted for evaluation. 

filter_4Research, plan, design and present a walking tour on a prominent tourism site (45-60 minutes - to be recorded with a cell-phone / video camera). Video and Workplace tasks to be submitted for evaluation.

filter_5Attend an accredited First Aid Course Level 1.

filter_6Upon being found competent against all the unit standards of the FETC: Tourist Guiding NQF L4 (71549) you can submit your application to register as a Tourist Guide.                                        

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 It is not required to attend the workshops (facilitation) in order to complete the online guiding qualification.       

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