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Advanced guiding (AG)

Programme 2 within the
FETC: Tourist Guiding
(SAQA ID 71549
)

Tourist Guiding

Provincial/National Guide
NQF Level 4 Credits 134 

The Basics of guiding (BG) is a  pre-requisite and forms Programme 1 of becoming a Provincial guide.

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Delivery 

Online theory with practical tasks

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Duration

3-6 months (dependent on individual progress)

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Exit outcome

Research, design, conduct and conclude  a city driving tour, meet-and-greet clients at the airport/other prominent venues, check clients in-and-out of hotels; manage groups and contingencies overland.

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Cost

R 3,900.00
*You should have completed the Basics of Guiding

Admission requirements
Reading, writing and oral communication skills in English NQF Level 3 (Grade 11) and one other South African language. If not available, a competency assessment / evaluation will be conducted prior to awarding the qualification.

Mathematical Literacy at NQF Level 3 Grade 11. If proof is not available, a diagnostic assessment to evaluate mathematical proficiency will be conducted prior to admission.

Computer literacy Ability to operate a computer independently using internet, email, Word and Excel.

Description

This course builds on the Basics of Guiding ProgrammeIt  is compulsory to complete the latter first as it lays the foundation to get you thinking and acting like a guide. A 45-60 minute highlight, or orientation  tour of a city (in a vehicle with a driver) is to be presented on video. Microphone techniques, meet-and-greet at airport/harbour/train station, hotel check-in/out, managing groups, itinerary design, legislation, ethics, statistics and business aspects, etc. will also be covered. The course also includes a deeper look at the main events that shaped South Africa to help the guide gain understanding of our past, and to be able to answer those tricky, and often controversial questions about the country.

A comprehensive provincial course also forms part of the Advanced guiding programme. Upon successful completion, the guide will be able to submit the FETC: Tourist Guiding Certificate and register as a provincial guide. Once completed, the candidate can then start adding additional provinces to their guiding scope. 

What is required to do?

filter_1Complete online theory and formative activities.

filter_2Complete online summative knowledge questionnaires.

filter_3Complete and submit practical tasks (including a video of a driving orientation city tour of 45-60 minutes of a prominent tourism site) to be evaluated.


Course content and modules
MODULES 1-6 is covered in the Basics of guiding course

MODULE 7: ADVANCED RESEARCH
Component 1: Introduction to the Provincial Courses 9 provincial courses for National

MODULE 8: LEGAL ASPECTS
Component 1: Legislation

MODULE 9: CODE OF CONDUCT AND ETHICS
Component 1: Code of Conduct and Ethics

MODULE 10: CONVERSIONS, SHAPES AND MAPS
Component 1: Conversions and shapes
Component 2: Map work

MODULE 11: DESIGN ITINERARIES
Component 1: Plan, design and cost an itinerary
Component 2: City Coach Tours

MODULE 12: CONDUCT TOURS / MANAGE GROUPS
Component 1: Meet and Greet / Stay at hotel
Component 2: Manage Groups on a Tour
Component 3: Dealing with conflict and technical problems

MODULE 13: INTERPRETATION / SA History
Component 1: Written and oral text
Component 2: Formal and Informal commentary

MODULE 14: STATISTICS
Component 1: Data Sources and Collection Methods
Component 2: Presentation Techniques
Component 3: Probability and Predictions
Component 4: Applications of stats

MODULE 15: INTRO TO BUSINESS AND FINANCE
Component 1: Manage information, records and stationery
Component 2: Control and ordering Office Stationary
Component 3: Dealing with non-compliance
Component 4: Cost, Revenue and Budgets
Component 5: Simple and Compound Interest
Component 6: Shares and other financial instruments
Component 7: Debate National and global economy

Unit standards

110009 Cathsseta Manage administration records NQF Level 4 4
335794 Apply knowledge on South Africa to enhance a tourism experience 4 12 Cathsseta
335795 Operate within the national and international legal tourism framework 4 4Cathsseta
335796 Apply interpretation skills to a guided experience 4 5 Cathsseta
335798 Describe the role and function of role-players in the tourist guiding sector 4 5
335800 Apply professional values and ethics in the operational environment NQF Level 5 4 Cathsseta
262320 Manage and organise groups 4 10 Cathsseta

Fundamentals - mathematics
7468 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues 4 6 Cathsseta
7484  Describe, represent, analyse and explain changes in shape and motion in 2- and 3-dimensional space with justification 4 4 Cathsseta
9015  Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems 4 6 Cathsseta

Fundamentals  - language
119457  Interpret and use information from texts 3 5 Cathsseta
119459  Write/present/sign for a wide range of contexts 4 5 Cathsseta
119462 Engage in sustained oral/signed communication and evaluate spoken/signed texts 4 5 Cathsseta
119465  Write/present/sign texts for a range of communicative contexts 3 5 Cathsseta
119467  Use language and communication in occupational learning programmes 3 5 Cathsseta
119469  Read/view, analyse and respond to a variety of texts  4 5 Cathsseta
119471 Use language and communication in occupational learning programmes 4 5 Cathsseta
119472 Accommodate audience and context needs in oral/signed communication 3 5 Cathsseta